Flightdocs and The Independence Fund

This 4th of July as we celebrate our independence, Flightdocs Inc., is pleased to extend its commitment to our nations wounded warriors through The Independence Fund.  The mission of the IDF is to give severely wounded service members back the freedom of mobility.  By providing all-terrain wheel chairs to combat amputees and continued support to the caregivers of those wounded heroes, The Independence Fund is pivotal in rejuvenating the mind and soul of those who’ve paid freedoms price.  mobile-chair-banner1

To date, Flightdocs has donated a total of 7 all-terrain wheel chairs and the most recent donation this year goes to an Air Force veteran of 13 years.   We feel obligated to give back to the community and we’re honored to align with a truly selfless organization such as the Independence Fund.

To learn more about the Independence Fund and donation opportunities please visit:

Have a Safe and Happy 4th of July!


Read More

FD News: Firehawk Helicopters Selects Flightdocs, Inc.

FD                FH


Firehawk Helicopters Selects Flightdocs for Maintenance and Inventory Management Software Solution.


2017 HAI Convention, Dallas, Texas – March 6, 2017


Florida-based Flightdocs Inc., a global provider of aircraft maintenance and inventory management software, is pleased to announce that Firehawk Helicopters has selected Flightdocs as a holistic solution for improving maintenance tracking, inventory, and forecasting. Headquartered in Leesburg, Florida with a Western operations base in Boise, Idaho, Firehawk operates 9 Sikorsky Black Hawks, both the S-70 and UH-60 and 5 Airbus H125 Astar helicopters.  Firehawk is the most experienced operator of the Black Hawk in aerial firefighting, heavy lift, film and TV, and R & D flight testing.


Bart Brainerd, President of Firehawk Helicopters, reported that “We spent a significant amount of time analyzing different options available for maintenance and inventory management software, and we are pleased to announce our decision to partner with Flightdocs. With a fleet of 14 aircraft, 65 employees, and 2 different bases, we were searching for a platform that would give us real-time insight into our operation and would help streamline our daily processes and tracking.  The Flightdocs HMX platform is extremely powerful and easy to use.  This will bring significant efficiencies into the operation.  In addition, Flightdocs is the only solution available that is built and supported in the United States. The Flightdocs customer support was a key differentiator in our decision.  Their commitment to customers has been evident in their evolution as a company and growth of their customer base, and we look forward to a successful long term partnership.”


Rhiannon Silvashy, VP of Sales at Flightdocs, said “We are very happy to announce this partnership with the Firehawk Helicopters team. With the release of Flightdocs HMX, our product, service, and pricing is positioned perfectly to support operations like Firehawk. Maintenance planning, work orders, compliance, inventory and purchasing are fully integrated, and included under one subscription. It’s giving customers the ability to manage their maintenance from start to finish, in real-time, with an easy to use web and mobile interface. The HMX platform gives us great flexibility, and allows us to track any type of aircraft, with custom configurations, including the Black Hawk platform. We love expanding our reach to new operations, and are excited to support Firehawk Helicopters into the future.”


For more information, please contact:


Greg Heine
COO, Flightdocs, Inc.

Read More

FD News: Flightdocs, Inc. and AMRG Announce Partnership

FD       AMRG


Flightdocs and Air Medical Resource Group Sign Deal for Maintenance Management Software and Custom Development Projects.


2017 HAI Convention, Dallas, Texas – March 6, 2017


Florida-based Flightdocs, Inc., a global provider of maintenance and inventory management software solutions, announces deal with Air Medical Resource Group (AMRG), a leading provider in air medical services.


The contract covers the maintenance tracking management for the AMRG fleet of over 95 aircraft including Hawker Beechcraft King Air, Eurocopter AS350 and EC130, Bombardier Learjet, Hawker Beech 400, and Pilatus PC-12 models. AMRG will utilize the Flightdocs Enterprise Inventory and Purchasing platform to manage requisitions, purchasing, component tracking and logistics for its 11 companies, at over 70 locations in the US. In addition, Flightdocs will provide custom development on 2 projects for AMRG, including an Aircraft Status Dashboard to be used by AMRG Dispatchers, and a Multi-Level Requisition Management System to be used by the AMRG procurement and finance teams.


Nathan Word, VP of Maintenance at AMRG, said “We are happy to announce a partnership with Flightdocs to support our maintenance, purchasing and inventory management. We spent over a year vetting different options, and found that Flightdocs was the only solution on the market that met all of our needs. The platform is extremely intuitive, and provides our users with a powerful web and mobile interface to manage all facets of our fast-paced and growing operation. Their 24/7 US based support team was another major factor in our decision to go with Flightdocs. With so many locations, and around the clock operations, having instant access to support at all times will be a huge benefit.”


James Croxford, Director of Finance at AMRG, added “Throughout the selection process, we were searching for a provider that could help us streamline requisition and purchasing processes across our 11 companies. Flightdocs was able to deliver a customized, real-time, web-based solution for our organization. Our company is growing quickly, and it was important for us to choose a solution that would continue to evolve into the future. Flightdocs stood out from the other providers throughout the process. They are an established company, growing at a fast pace, and have the knowledge, infrastructure, and resources in place to create fully customized solutions for our organization.”


Greg Heine, COO at Flightdocs said “We are very happy to have AMRG on board with us at Flightdocs. With the release of Flightdocs Enterprise and HMX™ in the last year, our solutions are more powerful than ever before, and are creating massive efficiencies for small and large fleet operators alike. We have invested heavily into our technology and continue to grow our


US based development team. By doing so, we have carved out a unique place in the industry. Updates to the system are going out on a weekly basis, delivering constant enhancements and new features to our customers. Simultaneously, we are able to provide custom solutions to operations like AMRG, that require unique and specialized tools to manage their operation more effectively. We look forward to this new partnership and are excited for what the future holds for both of our organizations.”


For more information, please contact:


Greg Heine
COO, Flightdocs, Inc.

Read More

Data Security and Multi-Factor Authentication with Flightdocs


The security of your personal and professional information is more important than ever. Reports of hacks, data breaches and identity theft are in the news daily. Flightdocs has always kept the security and accessibility of our customer’s data as a top priority, and that continues today.
We’ve just released Multi-factor Authentication (MFA) to Flightdocs Enterprise. MFA is an extra layer of security that ties your mobile device to your user account. Upon initial login a verification code will be sent to your cell phone via text message and this code will be required to complete the login process. Simply put, even if your password is stolen your account will remain secure.This measure is simple to implement, easy to use, and will keep your account protected.
First things first – the setup.

1. As an admin, navigate to Workforce > Users and select the user you want to setup with MFA.  Click “Edit” from the actions dropdown in the top right, and it will take you to the screen below.  Select the “Mobile” option for MFA Mode (You can also use Email for MFA, but Mobile tends to be the preferred option.) and enter in the Mobile Phone Number for the device you wish to have linked to your account.



2. Once MFA has been activated your all set.  From www.flightdocs.com login as normal.




3. After entering your user name and password a verification code will be immediately sent to your mobile device via text message.





4. Once received, enter the Flightdocs verification code into the login screen and your done – nothing to it.




Flightdocs MFA is simple to implement and super easy to use.  If your login credentials are compromised, fear not.  MFA will notify you that someone other than you is attempting access your information, therefore, allowing you to take immediate action.   If you have any questions don’t hesitate to give us a call at 1-800-747-4560 or send an email to customerservice@flightdocs.com.

Read More

Video: Introducing Flightdocs Enterprise

Over the last few years we have been developing a system that is truly a game changer for complete maintenance management.  We’ve listened to our customers, analyzed where the industry is heading, and put together a platform that maximizes visibility, efficiency, and effectiveness throughout your operation. Get moved over to Enterprise today. Visit flightdocs.com/contact to reach out to our team to learn more about Enterprise and how you can get started on the new platform.

Read More

Third Party Integrations – Flight Scheduling



If you’re already utilizing Flightdocs integrations with some of our partners, you are aware of the benefits these connections can bring to your organization.  If you’re not integrating Flightdocs with any other platforms, we’d like to bring you up to speed on how you can connect Flightdocs other systems you are utilizing. Today, the most popular integrations exist between Flightdocs and other flight scheduling platforms.  Flightdocs utilizes a standardized REST based API to carry out 2 main functions between your flight scheduling platform.


1 – If you are updating your flight log inside of your scheduling platform, you can pass the aircraft total times automatically to Flightdocs, to update your maintenance status with the latest hours and cycles.  This ensures that your due list is updated in real time, and is always accurate.  It also eliminates errors created by having to record information in 2 places.

2 – Our API also allows third parties to pull due list items from Flightdocs, and display scheduled and non-routine maintenance (MELs) within the scheduling platform interface.  This can eliminate flight crews having to operate inside of two different systems, and also allows flight planners to compare flight schedules and expected utilizations to the maintenance forecast.

Current integrations exist with PFM, Rockwell Collins FOS, BART, Avmosys, and Avianis. If you are not currently utilizing one of these solutions, Flightdocs is open to integrating with other platforms, so feel free to contact us to initialize a conversation with your provider.  Many customers with custom solutions also utilize the Flightdocs API to push and pull the information entered above, and our product development team is happy to assist with guidance in establishing a new connection.

As new developments continue with our Enterprise Platform, our API will grow to encompass more data from both maintenance and inventory, and could be utilized to connect with other platforms such as accounting and ERP solutions.

If you have any questions concerning integrations, please give us a call at 1-800-747-4560 or shoot us an email at customerservice@flightdocs.com.



Read More

Video: Enterprise Inventory Overview

Interested in a modern, easy to use platform to manage your parts and purchasing?  If you’re using Flightdocs for maintenance tracking, our inventory module is included in your subscription and is ready for you to use.  The video above covers many of the high level features inside of the module, but if you have further questions or would like a live demo of the platform, feel free to give us a call at 1-800-747-4560 to set up a time for a 1 on 1 demonstration.

Read More

Update: Email Notifications

With our July 19th 2015 update, users will now see a new email notification style when receiving the aircraft update notifications as well as AD/SB notifications.

Changes to the Notifications:

  • Update reports will include updates for all of the aircraft for which you have notifications setup on.  For example, in the past if you had access to 5 aircraft, you would get 5 separate emails each day.  With the new update, this would be rolled into 1 email with all aircraft.
  • If there were no updates on particular aircraft for that day, there will be a note at the bottom of the notification stating which aircraft did not have updates.
  • When a new AD or SB is added, if you have multiple aircraft of the same make and model, you will only receive one email with the details of the AD/SB and which aircraft it was added to.  For example, in the past, if AD 2015-XX-XX was released on a Hawker 800XP, and you have 3 of these aircraft, you would receive 3 separate emails.  With the update, this would be sent in one email notification.
  • Users now have the ability to manage their own notifications, and select which aircraft they would like to receive notifications for.
  • For the update notifications, users can now choose the frequency in which they receive notifications (Never, Daily, Weekly, or Monthly).
  • Daily update notifications will now include discrepancies and MELs.
  • Users of the Inventory Request feature will also be able to manage notifications regarding new inventory requests and fulfillment.

If you have any questions or suggestions for changes to the notification, please contact us at customerservice@flightdocs.com or give us a call at 1-800-747-4560.

  • The new look/style of email notification.
    The new look/style of email notification.

    Notification Settings
    At the bottom of the notification email, you will see a link for “Manage Notifications”. This link takes you to this page, where you can manage the settings for the different email notifications. If you see the green check, you are set up for notifications. If the card shows a grey color, instead of a green color, then you have notifications deactivated.


Read More

Inventory – Monthly Cost Reports

Many corporate flight departments don’t share, or have access to the same financial systems their parent companies may use on a daily basis, and often times the financial groups are looking for particular information from the director of maintenance or director of aviation concerning spending and consumption, on a monthly basis.  From our experience, the two most commonly requested reports summarize how much is being spent in purchase orders, and the cost of what is being utilized (installed, consumed, discarded, etc).  If you are utilizing the Flightdocs Inventory Module, these types of reports can easily be created, and exported to give your financial group the exact information they are looking for.

On the Purchase Orders page, users can utilize the filter button to specify status, date, vendor, etc. and then utilize the export to get a PDF or Excel file for total costs of POs, or can utilize the "Export Line Items" to export the details of each line item within the selected POs.
On the Purchase Orders page, users can utilize the filter button to specify status, date, vendor, etc. and then utilize the export to get a PDF or Excel file for total costs of POs, or can utilize the “Export Line Items” to export the details of each line item within the selected POs.
From the "Reports" page, users can access the Transaction Report.  This report allows users to filter based on type of transaction (install, transfer, consume, discard, receive, ship, etc.) and then filter down by date range, aircraft, value, and more.  The results of the report can then be exported in PDF or Excel format.
From the “Reports” page, users can access the Transaction Report. This report allows users to filter based on type of transaction (install, transfer, consume, discard, receive, ship, etc.) and then filter down by date range, aircraft, value, and more. The results of the report can then be exported in PDF or Excel format.

Read More

Product Survey – eLogbooks

eLogbooks Header 800

Flightdocs is in the process of creating and redesigning new modules for
our Flightdocs Enterprise System, and WE WANT YOUR INPUT!


We will be sending out surveys on different modules and areas of the
program over the next few months, and we strongly suggest you participate
in the surveys so we can make a product that works better for you and
your operation.  The first survey is located at the link below and is
related to your use of the Flightdocs eLogbooks Module.  Please click
through and fill out the survey to leave your input on this module.


Click Here To Complete eLogbook Survey


If you want to discuss anything specific with our product development
team, please contact customerservice@flightdocs.com with a preferred time
to connect via phone.


Thank you,
Flightdocs Product Development Team

Read More